Yes, our goal is to build long-term partnerships with our customers. Therefore, we offer volume-based discounts and customized solutions specifically designed to meet your business requirements. Contact our sales team to receive a personalized offer and learn more about our special terms. We are committed to providing you with the best possible prices and services to ensure your satisfaction.

Yes, we use the latest encryption technology to protect your payment information. Your data will be treated confidentially and not given to third parties.

There are several reasons why a payment may be declined. Please check if your card details are correct, if your credit card limit is reached or if your bank has blocked the transaction. Contact your bank for more information.

If you have received a payment reminder and the invoice is still outstanding, you will find it in your personal account in the online shop. You can view the invoice and process the payment safely and conveniently.

We accept various payment methods and offer specific terms for our customers. Payment methods and terms can be found on our invoices. By default, payment is due within 30 days from the invoice date, but there are options to negotiate special terms. We have over 20 payment terms in our ERP. For a comprehensive guide to our payment methods and terms, we invite you to review our terms and conditions on sf-filter. And remember, we're here to assist you with any questions.